Training

It is only what the learner creates that is learned. Training can help professionals become better at what they do. But what good is training if it doesn’t help people improve their physical and mental well-being so they can cope with work stress more effectively and enjoy their lives as partners, parents, and community members?   Frontline Psychological...

It is only what the learner creates
that is learned.

Training can help professionals become better at what they do. But what good is training if it doesn’t help people improve their physical and mental well-being so they can cope with work stress more effectively and enjoy their lives as partners, parents, and community members?

 

Frontline Psychological Services & Wellness provides research-guided and participant-informed training aimed at (a) empowering and (b) caring for the physical and mental well-being of frontline public servants as they do the essential work of caring for others (or the planet).

Logistics

Frontline Psychological Services & Wellness provides research-guided and participant-informed training that (a) empowers participants with knowledge and skills, (b) promotes organizational effectiveness and (c) cares for the physical and mental well-being of frontline public servants as they do the essential work of caring for others (or the planet)

Timing

Trainings occur at variable lengths and frequencies. Some teams request monthly full-day workshops while others request quarterly half-day boosters. We design and implement based on your needs.

Location

We provide trainings at your workplace or at a mutually agreed upon site. Offsite training facility fees are the responsibility of your organization.

Participants

The optimal number of participants depends on the goals of the training. We provide trainings to groups as small as six and as large as 300.

Content

We work with you to determine training content.

Process:

01. Understand The Audience

We approach participants with fresh eyes and a curious mindset. Prior to the training, we may conduct informational interviews and observations or engage in a mapping exercise. Our goal is to gather, analyze and interpret information about participants. The better we know them, the more effectively we can create appealing and effectual instruction.

 

02. Examine The Research

As we understand more about participants’ strengths and needs, we extract from the literature relevant content. During our literature review, we are guided by an awareness that concepts and interventions with a broad evidence base may be more likely to produce positive effects. That said, we recognize the existence of publication bias and are willing to consider ideas not yet classified as evidence-based practice.

 

03. Design The Training

With increased understanding of participants’ needs and the literature associated with those needs, it’s time to design the training. We favor a dynamic, active-learner approach that integrates multimedia, games, simulations, celebrations and/or independent, self-paced assignments.

 

04. Execute the Training

It’s training day! Depending on participant feedback, which is collected throughout the training, we may revise and adjust our content or instructional methods.

 

05. Follow-up

After the training, we offer ongoing consultation, among other services.

Style

We’re Active!

We appreciate that learners learn best when they talk, think, move, create, play and act.

We break-it down.

After about 20 minutes, people tend to tune out. So we make sure participants do something every 10-20 minutes with the information or skills presented.

We change it up.

Instructional strategies should engage the part of the brain that prefers changing stimuli. During a training, we might change the lighting or room set up; offer art or exercise breaks; or incorporate varied instructional methods (e.g., multiple media and formats, flexible grouping).

We love games.

Games provide a structured environment to explore, think and “try things out.” They also provide built-in permission to fail. We carefully select games based on how they will maximize learning, retention and application of knowledge.